Non-urgent advice: Repeat Prescriptions

This Practice operates a system that allows you to obtain a prescription for regular medication without having to see the doctor. 

In order to streamline our prescription request service you are no longer able to submit your repeat prescription request by email. 

The easiest way to request your prescriptions is via the NHS app This will allow us to process your repeat prescription order much quicker and enables you to track the status of your request with ease.

The pharmacist can still collect the prescription from us and deliver it to you. 

Not registered for online services? You can submit your repeat prescription request via the Patient Triage Form as an admin query, 

Request at the Pharmacy - each item that is needed MUST be ticked and initialled by YOU, the patient.

Postal requests - with a stamped addressed envelope, are fine, but please allow for extra time for your prescription to be returned to you.

Sheepcot Postbox - We have 2 postal boxes locacted at Sheepcot, both are black, with one outside the doors and the other in reception. Each item that is needed MUST be ticked and initialled by YOU, the patient.

Telephone requests are not accepted.

Your prescription request can take up to 3 working days to be processed.

Your nominated Pharmacy will let you know when it is ready for collection. (please check with them in the first instance.)

Please note; if you are asking for items that have not been recently requested (i.e. more than 6 months ago) then one of the doctors may ask to see you before the prescription is issued.

Please only ask for items that you need. This avoids waste of medicines and unnecessary medicines lying around the house. These items will still be available for you to request if needed later.

If are going away on holiday, or you are ordering more medication than normal, could you please give us more notice and a reason why the additional tablets are required.



Non-urgent advice: 111 Online Emergency Prescriptions

Use this service to request a limited emergency supply of a medicine you’ve completely run out of.

This must be a medicine you are prescribed regularly, through a repeat prescription.

You will be charged your usual prescription fee. If you do not usually pay, it will be free.

When not to use this service

If you need medicine and also have any symptoms, call 111 and speak to an adviser instead.

You cannot use this service to get:

  • antibiotics for a new or recent problem
  • controlled drugs that require identification to collect

Access 111 online emergency prescriptions here → Emergency prescriptions - NHS 111


Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Emergency Medication List

If you have run out of your medication, Reception staff can only put an urgent request through to a doctor if it is listed on the Emergency drug list. To see the list please select the PDF below.

Emergency Drug List

Non-urgent advice: NHS Charges and Prescription fee

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.


Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available on the NHS website

Private Prescriptions

For any prescriptions that have been obtained privately or from abroad please read the following policy where NHS GMS Regulations are outlined here -Private Prescriptions Policy