**Friday 7th May the surgery doors will be closed from 5pm. Our telephone lines will remain open until 6.30pm as usual **
Our Front doors are now open, however this is for patients that have a pre booked appointment only.
You can request your repeat medication using our online service Patient Access.
Please call reception so they are able to set you up on this.
PLEASE DO NOT ATTEND THE SURGERY UNLESS ADVISED TO DO SO
CORONAVIRUS NHS UPDATE
SMC News Update
SMC Update – January 2021
From the beginning of August 2020 we are really pleased to announce that we will have two more female Salaried GP’s Dr Haritha Kandala & Dr Radika Patel who will be joining Dr Nicola Rattan.
Dr Kandala has a special interest in Womens Health, Child Health and Dermatology, and will be working at SMC 3 days a week.
Dr Patel has for the last year been with us as a ST3, while she completed her final year of training, so we warmly welcome Dr Patel as a newly qualified GP.
Dr Priya Patel is our current ST3 – Priya joined us at the beginning of August 2020 to complete her final year of training, some of our patients might remember Priya as she was with us for 4 months from April 2019.
Dr Vincent Ninh is our ST1 – Vincent joined us in December 2020 for a 4month placement.
PCN (Primary Care Network Updates)
New Services for our patient’s
First Contact Physio – FCP
As part of the PCN we now have first contact physiotherapists joining us, they will be with us on a Monday & Thursday. FCP will be the first point of contact for patients who ring in with musculoskeletal pain. Our reception team will if the patient fits the eligibility referral criteria specified by the FCP be able to directly book the patient into an initial telephone triage/assessment slot.
Initial contact from the FCP will be by telephone, they will be able to assess and offer treatment or onward referral if it is needed, the aim is that this will reduce some of the pressure from the GP’s enabling them to see more acute problems.
As part of our PCN we have Clinical Pharmacists who as part of their support contact patients to discuss their medication and changes to medication if required, the Clinical Pharmacists are also able to support some of our Long Term Conditions reviews via a telephone consultation. As part of their role they will also implement medication changes as required by our CCG to ensure that as a Surgery we are fully compliant with regulation changes.
We are very fortunate to welcome a second Social Prescriber to our PCN, some of you may have had contact with Sarah Sales who is now joined by Carol Nutkins. Our Social Prescribers are a fantastic support across the PCN, helping the surgery to support vulnerable/housebound patients during the early stages of Lockdown, and they will both continue to provide this vital support to our patients in the community.
As the PCN develops the need to have a full time manager is increasing, so we are pleased to have been able to appoint a PCN Manager – Sonia Weller who will be starting with our PCN from the 1st September. One of the main focuses for our new PCN Manager will be to steer us all through the evolving changes within Primary Care, enabling us as being part of the PCN to be able to offer more services to our patients.
Our front doors are now open, but we do request that you only come to the surgery if you have a booked appointment and have been spoken to by one of our clinicians. Due to Coronavirus we are vetting all the patients who come into the surgery to ensure both the safety of our patients but also our staff. It is a requirement for a mask or face shield to be worn whilst on our premises, if you are unable to do this please speak to the clinician prior to coming to the surgery so that they can offer an alternative option.
The changes that the practice have had to introduce has been a massive balancing act to ensure not only that we continue to provide the care that our patients need, but we have also had to ensure we maintain the safety and welfare of all the staff at the surgery.
We are currently giving COVID Vaccinations to our patients, we can only give the vaccines as per the Government Guidelines, we will contact you in the first instance by text which will allow you to book your own slot, if you do not have a mobile no on your medical records we will contact you by phone. If you prefer us to contact you by text please ensure that you have provided us with your correct details.
** We are now offering Video Consultations with our patients**