Welcome to Sheepcot Medical Centre
ACCESSING YOUR MEDICAL RECORDS
We are encouraging all patients to register to use EMIS Access
Once registered, you will:
Be able to view your results (if analysed locally)
Be able to book/cancel appointments
Be able to order your repeat medication (please allow 48hrs)
Be able to view all aspects of your medical records including immunisations (if added electronically)
All of the above means, that you will have instant access to your medical records wherever you are, this will minimise your need to contact the Surgery.
To register for the service please select this link https://app.patientaccess.com/preregistration?siteid=22&sitename=sheepcotmedicalcentre%20practice
This brand new service will allow you to seek help and advice at any time of the day through an interactive website. You can access this through your Patient Access online account under the section called Health Advice. You can also use this service to request medication and sick notes.
Please Note this service is for non urgent queries and has a turnaround of 2 working days
As we are currently in the Governments 'Delay Stage' we have decided to use new methods to offer care to our patients. Your clinician may offer you this service if they feel your symptoms would benefit a video consultation
Coronavirus Update - 17th March 2020
Please be aware that from the 13th March 2020, all routine face to face appointments have had to be cancelled in line with Public Health guidance regarding the coronavirus situation. Online booking of the appointments has also been suspended.
Please contact the practice if you have an urgent medical problem where you will be offered a telephone consultation with a clinician where needed or given other appropriate advice and guidance. For a non-urgent problem, you will be given a telephone appointment. One of our clinicians will assess you over the phone first and will make decision at that point. You may be offered a video consultation if felt appropriate by the clinician.
We also would recommend you make use of our website where you can complete an on-line consultation. Any repeat prescription request can be requested online via patient access or can be given to your local pharmacy.
Prescriptions, Sick notes, Blood forms and Sample drop off
** PLEASE NOTE THE CURRENT TURNAROUND TIME FOR PRESCRIPTIONS IS 3 WORKING DAYS - ONLY REQUEST YOUR USUAL AMOUNT - MEDICATION WILL NOT BE ISSUED EARLY **
During this time we are encouraging all of our patients to request their medication via Patient Access online. If you haven't registered for this service please contact the surgery to do so. If you are unable to use this service you can set up with your local pharmacy to request the medication on your behalf and the prescription will be sent electronically back to the pharmacy for you to collect. You are still able to drop a request into the surgery post-box at the front of the building, this is checked daily or email the request to the surgery via our email address firstname.lastname@example.org
You can request your sick/fit notes now through the new online consult tool via patient access health advice. You can also request this by popping a written request into he surgery post-box at the front of the building or sending it via email to email@example.com. They can now be sent back to you via text message with a pdf attachment that you can email to your employer. The government has announced plans to issue these notes for Coronavirus infections through NHS 111, if required by your employer. Please see the NHS 111 website for details.
WE ARE NO LONGER HANDING OUT PRESCRIPTIONS OR SICK NOTES
If you have booked a routine appointment with the GP within the next two weeks, this will still go ahead but as a telephone or video consultation. The GP will try and phone you as close to your appointment as possible.
If you have an appointment with a Nurse or HCA then a member of staff will contact you to discuss the best way of dealing with your problem.
Baby immunisations and 8 week health checks will still go ahead as long as the child or any member of the family does not have any of the symptoms of the Coronavirus.
In some cases the GP may still ask you to come into the surgery. This will be a pre arranged appointment with the GP.
For all of the above, you must adhere to these guidelines when attending the surgery;
On arrival you MUST wait in your car, the clinician you are seeing will call you on your mobile when they are ready to see you. You will be asked to enter the building via the back entrance, the Clinician will take you straight into the consulting room and then lead you back out the same entrance.
DO NOT ATTEMPT TO ENTER THE SURGERY WITHOUT A PRE ARRANGED AGREEMENT.
Did you know you can now get online health advice tailored to you 24/7? Click the Online Consult button above.
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Carers in Hertfordshire
Are you a Carer?
Click here to find out more information
Stay in touch with Sheepcot Medical Centre and ensure you receive your appointment reminders.
Click here to learn about Mjog Smart and download the app for your smartphone.
Sheepcot Medical Friends and Family Test
We value your feedback. Take the friends and Family Test.
Are you Expecting?
Please click here to find out more information about antenatal courses near you
Poster Preparing for Baby
Watford Trust are inviting everyone and anyone to come and join our open Man On! Football Match to those of all genders, ages, abilities and backgrounds, where we will provide further info about Man On!
Click here to view the contact information
Your prescription: your choice
You have the right to collect medicines that have been prescribed for you from any pharmacy you choose.
Your choice should not be influenced by letters you receive in the post, or by any doctor or pharmacist.
Please contact NHS England if someone is trying to influence your decision on which pharmacy you would like to use.
You can contact NHS England in the following ways:
Call: 0300 311 22 33
(with ‘your prescription: your choice’ in the subject line)
Post: NHS England, PO Box 16738, Redditch, B97 9PT
You can read the benefits of My Care Record by selecting our 'Care Data' tab at the bottom of the page. Here you can also access the Opt Out form if desired.
This is not about sharing your record. It’s about health and care clinicians and professionals accessing and viewing relevant and appropriate information relevant to your care and treatment. You can learn more by visiting www.mycarerecord.org.uk
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Consulting and treatment rooms are available on the ground floor for ease of access and appropriate toilet facilities are also available.
Patients with Disabilities
If you are registered blind or deaf, visually impaired or have difficulty hearing - please ensure you make any member of staff or GP aware, so this can be noted on your medical records.
We are proud to share with you our recent CQC inspection report - click CQC Inspection report 2016 Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Patient Participation Group
The Patient Participation Group (PPG) exists to ensure that the patients’ views on all matters relating to our health and well-being are fully represented to the Practice.
To do this, we want to hear from people about their experiences, views, and ideas for making services better.
There is a suggestion and comments box on reception and patients can join the PPG, which meets in the evening once a month.
If you are interested in joining the PPG or have any suggestions or comments you would like the PPG to discuss please contact the Chair Jack Alvarez on firstname.lastname@example.org
To read the latest PPG Newsletter please click here Newsletter November 2019
(Site updated 31/03/2020)