This Practice operates a system that allows you to obtain a prescription for regular medication without having to see the doctor.
In order to streamline our prescription request service you are no longer able to submit your repeat prescription request by email.
The easiest way to request your prescriptions is via the NHS app This will allow us to process your repeat prescription order much quicker and enables you to track the status of your request with ease.
The pharmacist can still collect the prescription from us and deliver it to you.
Not registered for online services? You can submit your repeat prescription request via the Patient Triage Form as an admin query,
Request at the Pharmacy - each item that is needed MUST be ticked and initialled by YOU, the patient.
Postal requests - with a stamped addressed envelope, are fine, but please allow for extra time for your prescription to be returned to you.
Sheepcot Postbox - We have 2 postal boxes locacted at Sheepcot, both are black, with one outside the doors and the other in reception. Each item that is needed MUST be ticked and initialled by YOU, the patient.
Telephone requests are not accepted.
Your prescription request can take up to 3 working days to be processed.
Your nominated Pharmacy will let you know when it is ready for collection. (please check with them in the first instance.)
Please note; if you are asking for items that have not been recently requested (i.e. more than 6 months ago) then one of the doctors may ask to see you before the prescription is issued.
Please only ask for items that you need. This avoids waste of medicines and unnecessary medicines lying around the house. These items will still be available for you to request if needed later.
If are going away on holiday, or you are ordering more medication than normal, could you please give us more notice and a reason why the additional tablets are required.
We are unable to convert private or hospital prescriptions into NHS prescriptions without a clinic letter. Once we receive a clinic letter following your hospital stay / appointment with the specialist, we can safely prescribe the recommended medication, as long as it is in-line with both our practice guidelines and those set by our Integrated Care Board (ICB).
NHS GMS Regulations are outlined here -Private Prescriptions Policy
This must be a medicine you are prescribed regularly, through a repeat prescription.
You will be charged your usual prescription fee. If you do not usually pay, it will be free.
If you need medicine and also have any symptoms, call 111 and speak to an adviser instead.
You cannot use this service to get:
Access 111 online emergency prescriptions here → Emergency prescriptions - NHS 111
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
If you have run out of your medication, Reception staff can only put an urgent request through to a doctor if it is listed on the Emergency drug list. To see the list please select the PDF below.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website.
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as: